Refund and Returns Policy

Return Policy

We want our customers to be completely satisfied with their purchase. If you are not happy with the shoes you have received, we offer a simple and convenient return policy.

1. Eligibility for Returns

Products can be returned within 7 days of receipt. To be eligible for a return, the shoes must be in their original, unworn condition, with all packaging and accessories intact. Items that show signs of wear or damage will not be accepted for return.

2. Return Process

To initiate a return, please contact our customer service team for assistance. Once your return request is approved, you will receive instructions on how to ship the product back to us. Please ensure the item is properly packaged to avoid damage during transit.

3. Return Shipping Costs

Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part. If the return is accepted, we will process a refund or exchange based on your preference.

4. Refund Process

Once we receive and inspect the returned item, a refund will be issued within 5-7 business days. The refund will be credited to the original payment method used during the purchase.

5. Exchange Policy